Privacy Policy

Task Ox Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.taskox.co.uk or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Request information about our services
• Subscribe to our newsletter or updates
• Engage with us through email or phone

This information may include:

• Name: First name and last name
• Contact Details: Email address, phone number
• Company Information: Company name, staff numbers, location
• Service Requirements: Information about services you're interested in
• Messages: Any information you provide in inquiry forms

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Respond to Inquiries: To answer your questions and provide information about our services
• Provide Services: To deliver the software solutions and services you request
• Communicate: To send you updates, newsletters, and marketing materials (with your consent)
• Improve Our Services: To understand how our website is used and improve user experience
• Legal Compliance: To comply with legal obligations and protect our legal rights
• Business Operations: To maintain and improve our business operations

3. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

• Consent: When you provide explicit consent (e.g., contact forms, newsletter subscriptions)
• Contract: When processing is necessary to fulfill a contract with you
• Legitimate Interests: When processing is necessary for our legitimate business interests
• Legal Obligation: When required by law

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers

• Web3Forms: Our contact form service provider for processing form submissions
• Email Service Providers: For sending communications
• Hosting Providers: For website hosting and maintenance

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Your Rights (UK GDPR)

Under UK data protection law, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Cookies

Our website may use cookies and similar tracking technologies. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

14. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Phone: 0303 123 1113
Website: www.ico.org.uk